Privacy Policy

FluteByte Technologies Pvt. Ltd.

Last Updated: March 28, 2025

Introduction

Welcome to FluteByte Technologies Pvt. Ltd. (“FluteByte,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including but not limited to:

  • Name, email address, phone number, and postal address
  • Account credentials (username and password)
  • Billing and payment information
  • Company name and job title
  • Communication preferences
  • Any other information you choose to provide

Usage Data

We automatically collect certain information when you access or use our services, including:

  • IP address and device information
  • Browser type and operating system
  • Pages you visit and features you use
  • Time spent on pages and interaction information
  • Referral source and exit pages
  • Date and time of access

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. These technologies help us analyze website traffic, customize content, and improve your experience.

How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Respond to your comments, questions, and requests
  • Send you technical notices, updates, and administrative messages
  • Communicate with you about products, services, offers, and events
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues
  • Comply with legal obligations

Data Sharing and Disclosure

We may share your information with:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, customer service, and marketing assistance.

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

With Your Consent

We may share your information with third parties when we have your consent to do so.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that differ from the laws of your country.

By providing your information and using our services, you consent to the transfer of information to countries outside your country of residence, including India, United Arab Emirates, Ghana, and other countries where FluteByte operates.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate or incomplete information
  • Deletion of your personal information
  • Restriction of processing of your personal information
  • Data portability
  • Objection to processing of your personal information
  • Withdrawal of consent

To exercise these rights, please contact us using the details provided at the end of this policy.

Children’s Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.

Third-Party Links

Our services may contain links to third-party websites or services. We are not responsible for the content or privacy practices of those websites or services. We encourage you to read the privacy policies of those third parties.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

FluteByte Technologies Pvt. Ltd.

India Headquarters:

142, Andul Road, Shalimar
Howrah – 711110
India
Phone: +91 91296 85344
Email: contact@flutebyte.com

UAE Office:

Al Mamourah Street, Al Nahyan Area
E25 West, Abu Dhabi
United Arab Emirates
Phone: +971 588133282
Email: david.wayayu@flutebyte.com

Ghana Office:

East Legon
Accra, Ghana
Phone: +233 591971286
Email: seth.antanah@flutebyte.com

Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.