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The Cloudflare Collapse: What Went Wrong and What We Learned?

Cloudflare is one of the biggest traffic-handling networks in the world.

If you felt like the internet broke for a few hours on 18 November 2025, you were not alone.
Thousands of websites suddenly stopped loading, some apps refused to open, and social platforms slowed down like it was the early 2000s again.

  • It wasn’t your Wi-Fi.
  • It wasn’t your phone.
  • It wasn’t a cyberattack either.

The issue came from Cloudflare, a company that quietly keeps a huge portion of the internet running every single day.

So, What Exactly Went Wrong?

Many users saw errors like this when Cloudflare went down.

Around noon (UTC), Cloudflare’s network started throwing 500 internal server errors.
Within a few minutes:

  • Big websites became unreachable
  • Cloudflare’s own dashboard struggled to load
  • Even outage-tracking services started failing
  • Apps connected to Cloudflare wouldn’t refresh or send data

If Cloudflare is the “bridge” between your device and a website, this bridge suddenly had too many cracks.

Why Did This Happen? (In Simple, Straightforward Words)

1. A Bad Update or Wrong Setting

Cloudflare hasn’t officially explained the full cause yet, but here are the most believable reasons — explained in a way anyone can understand:


One small change in a global network can break everything instantly.

Cloudflare updates its systems constantly.
If even one wrong line of configuration gets deployed across their worldwide servers, it can:

  • Break traffic routing
  • Overload servers
  • Make websites throw 500 errors

Spread the issue within seconds This has happened before — not just with Cloudflare, but with Google, Amazon, and Facebook too.

2. A Network Routing Error (BGP Problem)

 Think of BGP as the internet’s navigation system.

BGP is like GPS for data. It tells your device how to reach a website.

If wrong routes are announced:

  • Data travels in circles
  • Packets get dropped
  • Half the internet feels “slow” or “broken”

This is a classic cause of global outages.

3. Maintenance Gone Wrong

Cloudflare confirmed that there was scheduled maintenance in their Santiago (SCL) data center around the same time.

Usually, maintenance is safe. But:

  • If traffic suddenly reroutes
  • If load-balancing doesn’t work properly
  • Or if one region miscommunicates with another

…it can snowball into a global outage.

The timing makes it a strong possibility.

Why Did the Outage Affect SO MANY Websites?

Platforms like X (Twitter) and several news sites were affected.

Most people don’t realise this, but:

👉 A huge part of the internet runs behind Cloudflare.

Cloudflare handles:

  • Website speed
  • Traffic routing
  • Security
  • DDoS protection
  • DNS
  • API management
  • CDN caching

So when Cloudflare has a problem, websites that depend on it also fall like dominoes.

Think of it like electricity: if one big power station goes down, an entire city feels it.

What Did Cloudflare Say About the Issue?

Cloudflare shared that:

  • They know many users faced 500 errors
  • Their engineering team was actively working on a fix
  • Some services were temporarily switched off to restore stability
  • They will share a full explanation after investigation

This is completely normal — big companies usually release a detailed technical report later.

Why This Outage Is a Wake-Up Call

Businesses need backup systems to avoid total shutdowns.

If one company’s glitch can shake the whole internet, it means:

1. The internet is more centralized than we think.

Huge parts of the world depend on a handful of companies.

2. Websites need better backup plans.

If you rely on one DNS, one CDN, one provider… you’re at risk.

3. Even the best companies can fail.

Cloudflare has world-class infrastructure. But no system is perfect.

Should You Be Worried?

Not really.

Outages happen. Amazon had one. Google had one. Even Facebook had one so big that their employees couldn’t enter their own building.

Cloudflare will fix it — and likely strengthen their network even more.

But if you run a business or website, this is your reminder to:

  • Use multiple DNS providers
  • Have failover servers
  • Monitor external dependencies
  • Build a backup communication plan

One glitch shouldn’t take your business offline for hours.

Final Thoughts

The Cloudflare outage on 18 November 2025 was a strong reminder of how fragile the internet can be behind the scenes. One mistake or one broken configuration can slow down or break millions of websites at the same time.

Cloudflare will surely release a full root-cause analysis soon.
But one thing is clear:

When Cloudflare goes down, the internet goes with it.

Let’s hope the explanation helps the tech world build even better, safer systems.

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