Powered By Flutebyte Technologies

Smart Food Delivery
& Logistics Suite

A white-label delivery platform that lets restaurant chains and cloud kitchens run their own delivery system—capturing customer data, improving margins, and controlling the full experience.

Boost Margins by 25-35% Reduce Delivery Time
Food delivery courier on mobile app
Customer
App
Rider
App
Kitchen
Console
Smart
Routing
Live
Tracking
Loyalty &
Rewards
Central
Analytics
Payment
Gateways
The Challenge

Break Free from Aggregators

  • Eliminate exorbitant marketplace commissions and take back control of your profitability.
  • Stop sharing your customer data. Build your own first-party ordering system to truly own your audience.
  • Solve the chaos between call centers, kitchens, and riders with a unified, real-time order timeline.
  • Standardize the customer experience across all your outlets and cities with strict, branch-wise SLAs.
Data Analytics Dashboard
User Experience

Customer Delivery App

  • Provide a fully branded mobile app for iOS and Android where customers can browse rich menus.
  • Enable live map tracking so customers know exactly where their food is.
  • Drive up to 3-5x higher retention through built-in loyalty programs and automated rewards.
  • Seamlessly recover abandoned carts through SMS and WhatsApp automated campaigns.
Person ordering food on a phone
Logistics

Dedicated Rider App

  • Equip your fleet with turn-by-turn navigation and clear pickup/drop-off instructions.
  • Reduce average delivery times by up to 22% by improving kitchen-to-rider coordination.
  • Track cash-on-delivery settlements and daily rider earnings in real-time.
  • Provide instant status updates to both the kitchen and the end-customer automatically.
Delivery rider looking at phone
Operations

Smart Kitchen Console

  • Replace messy paper tickets with a digital order list featuring live prep timers.
  • Utilize one-tap handoffs to alert riders exactly when the food is packed and ready.
  • Manage stock and instantly mark menu items as unavailable to prevent order cancellations.
  • Route orders automatically to the nearest or least-busy kitchen location.
Chef working in a commercial kitchen

Advanced Fleet Features

Smart Order Routing
AI

Automatically assigns incoming orders to the ideal kitchen and rider based on distance, traffic load, and promised SLA.

Capabilities

  • Geo-fenced delivery zones.
  • Load-balancing across multiple kitchens.
  • Automated batching for nearby drops.
Automated Journeys
CRM

Engage customers on autopilot using Push, SMS, and WhatsApp flows for onboarding, feedback, and win-back campaigns.

Capabilities

  • Cart abandonment recovery logic.
  • Post-delivery feedback collection.
  • Birthday and anniversary special offers.
Flexible Payments
FINANCE

Accept Cards, UPI, Wallets, and COD with graceful fallbacks for failed payments and automated retry links.

Capabilities

  • Multi-gateway failover support.
  • Instant refunds to in-app wallets.
  • Rider COD reconciliation tools.
Risk & Fraud Controls
SECURITY

Protect your margins with built-in address verification, device checks, and dynamic order thresholds.

Capabilities

  • Block repeated COD returns automatically.
  • Flag suspicious high-value orders.
  • Role-based access for store managers.